Cost: 3500.00$

Program:

• The ramp safety code

• Passengers handling operations

• IR-OPS ORO-ARO-CAT-SPO

• EU-OPS

• Environmental Management System for business aviation (EMS)

• Fatigue Risk Management System For Aviation Safety (Implantation)

• Procedures and processes implantation

• Human factors in aircraft maintenance and ground operations

• Weather operations

• IS-BAH

• Low visibility operations

• Weather operations

• CRM

• Runway incursion

• ERP Emergency Response Plan

• Quality assurance system

• ISAGO

Cost: 3000.00$

Program:

• Monitoring EASA rule-making and technical developments affecting aviation operations,

licensing and certification ;

• Analysing and assessing the practical economic and operational implications of safety rulemaking for Business Aviation operators;

• Participating in aviation regulatory and technical activities taking place at European and

international institutions, especially those that have an impact on Business Aviation ;

• Steering development of the association’s policy on technical, safety and operational matters

in cooperation with association members and regulators;

Cost: 1500.00$

Program:

• business aviation world in figures and statistics

• overview of the business aviation

• organisation

• involvement in situations (scenarios) of operational problems

• working methods

• learning of the systems (FBO One, Air Fact)

• learning of tools (meteorology, TAF, METAR)

• processing of handling requests, formating of answers

• request for quotation,

• general knowledge of environment,

• learning of the catering and the handling workflow.

• initiation to IS-BAH

Cost: 1490.00$

Program:

• Safety Management Systems based on the ICAO SMS Framework

• Understanding of Quality Management Systems, compliance and auditing

• Interview techniques

• Understanding of risk management

• Appreciation of the difference between compliance and performance

• Report writing techniques to allow narrative to be used to summarise the assessment.

Program:

On board stewardess are at the top of the French manner services. Our lessons have been elaborated in collaboration with big French cookers, “maîtres d’hôtel” who won international trophies several times and butler in very well-known houses.

Those tuitions gather stakes and flight characteristics and flight operations, thanks to the service

1. Study of the preparation of a flight
2. Analysis of the progress of a flight
3. Initiation of the tools and helping systems for the preparation of a flight
4. Location and study of the new customers
5. Analysis of the needs of the customers
6. Initiation to the environment
7. Relationship development of the adaptation ability
8. Conceptual development of requirements
9. Training to the body language “the swan lake” (Lac du Cygne)
10. Expressions and attitudes, postures, languages, dress and outfit, movements around the customer
11. Gesture around the passenger
12. Movement in the cabin
13. Cooking knowledge’s in general
14. Middle east training service and protocol, and Ramadan protocol and catering
15. Russian service and protocol
16. Specific cooking knowledge’s
17. Development for elaboration of « refined service » concept
18. Initiation to the selection
    a. Of material
    b. Of flavours and savour
    c. Of decorations, dishes, of toilet essential set
19. Design of the presentations « cloud on the plate »
20. Elaboration of the presentation
21. Management of problems
22. Services and dishes
23. Newspapers
24. Preparation of a flight with stopovers
25. Initiation to the service « bed on cloud »
26. Wines, liquors, on board bar
27. The trousseau (tbc) of the on board steward
28. Way of life, tableware
29. Food safety
30. Safety regulations FBO’s
31. CRM
32. Cabin crew safety Initiation/ duties and responsibilities ; SOP, procedures, emergency procedure for evacuation, safety emergency equipment, depressurisation, firefighting on board, dangerous goods, security, first aid. FAA Part : 91.131.135
33. Intensive interview , preparation for private airlines.
34. Knowledge of different ground systems in the FBO's
35. Operational and logistical aeronautical knowledge
36. Learning from operating services on the ground so that the host on board is autonomous
37. Learning the language of business aviation
38. Learning the various stakeholders and players in the airport and on the ramp
39. Learning and preparation of all documentation to be provided to supply and fit on each flight
40. Preparation in English to all meetings of the various business aviation companies (Corporate, Owner, timeshare brokers, Russian companies Middle East, Asia)